Terms of Service

Last updated: April 2026

1. Acceptance of Terms

By accessing or using the JoinNow platform at joinnow.io (the "Platform"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. These Terms form a legally binding agreement between you and JoinNow FZCO ("JoinNow", "we", "us", or "our").

If you are using the Platform on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. In such cases, "you" refers to both you individually and the entity you represent.

We reserve the right to update these Terms at any time. We will notify registered users of material changes via email or a prominent notice on the Platform. Continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Terms.

2. Platform Description

JoinNow operates as a B2B talent matching platform connecting DACH-based companies (Germany, Austria, Switzerland) with pre-vetted Indian technology professionals who have verified experience working on DACH projects.

JoinNow is not an employment agency. We do not employ talent on behalf of client companies. Our role is to facilitate introductions and, where applicable, to manage ongoing commercial relationships as an intermediary or managed service provider.

We offer three primary engagement models:

  • Staff augmentation: Individual contributors employed or contracted through our Bangalore partner, embedded in your team at your direction.
  • Dedicated team: Assembly and ongoing management of an exclusive team for a single client.
  • Managed outsourcing: Full delivery of defined scopes of work under JoinNow's operational responsibility.

3. Talent Accounts

Eligibility:

To register as a talent member, you must be an individual professional with demonstrable, verifiable experience working on projects for companies based in Germany, Austria, or Switzerland. This experience may have been delivered in-country or remotely. JoinNow reserves the right to verify stated experience and to reject or remove profiles that do not meet this criterion.

Profile accuracy:

You are solely responsible for ensuring that all information in your profile — including work history, skills, certifications, and availability — is accurate, complete, and kept up to date. Misrepresentation of qualifications or DACH experience is grounds for immediate removal from the Platform and may give rise to claims for damages.

Account conduct:

  • You may hold only one talent account on the Platform.
  • You must not share your account credentials with any other person.
  • You must notify us promptly of any unauthorised access to your account.
  • You must not use the Platform in any manner that circumvents JoinNow's matching process (e.g., by soliciting direct introductions outside the Platform from contacts discovered through it).

4. Company Accounts

Usage restrictions:

Company accounts may only be used by authorised representatives of the registered entity for the purpose of evaluating and engaging talent through the Platform. Company accounts must not be shared with competitors of JoinNow or used for any purpose other than the legitimate procurement of technology talent.

Confidentiality of talent profiles:

All talent profiles, anonymised or otherwise, shared with your company through the Platform are confidential and provided solely for the purpose of evaluating potential engagements. You agree to:

  • Not disclose talent profile information to any third party without our prior written consent.
  • Not use profile data to solicit, recruit, or contact talent through channels outside the Platform.
  • Not retain copies of profile data beyond what is necessary for your internal evaluation process.
  • Implement reasonable technical and organisational measures to protect profile data in your possession.

Breach of these confidentiality obligations may result in immediate suspension of your company account and may give rise to claims for damages and injunctive relief.

5. Fees & Payment

Staff augmentation fees:

For staff augmentation engagements, JoinNow charges a monthly or hourly service fee as agreed in a separate Order Form or Master Service Agreement. Fees are payable upon commencement of an engagement. Specific rates and structures vary by role, experience level, and engagement type and are set out in the applicable commercial agreement.

Dedicated team retainers:

Dedicated team engagements are subject to a monthly retainer, invoiced in advance on the first business day of each month. Retainer amounts are agreed in writing prior to team assembly. A minimum commitment period of three months applies unless otherwise agreed.

Payment terms:

  • Invoices are due within 14 days of the invoice date unless a different term is specified in the applicable agreement.
  • Late payments accrue interest at the statutory rate from the due date.
  • All fees are quoted exclusive of VAT, which will be added at the applicable rate.
  • JoinNow reserves the right to suspend services in the event of overdue invoices exceeding 30 days.

JoinNow is free for talent. We do not charge talent members any registration, subscription, or placement fees.

6. Intellectual Property & Confidentiality

Work product ownership:

Unless expressly agreed otherwise in a written agreement, all code, deliverables, and other work product created by talent during an engagement for a client company shall be owned by the client company upon full payment of the applicable fees. Talent must not reuse, reproduce, or disclose client work product without explicit written consent.

NDA obligations:

JoinNow signs a mutual non-disclosure agreement (NDA) with all registered companies as a condition of access to talent profiles. Talent members are bound by confidentiality obligations in relation to all client information accessed during engagements. These obligations survive termination of the engagement or account.

Platform IP:

All intellectual property in the Platform — including software, design, trademarks, and content — is owned by or licensed to JoinNow FZCO. Nothing in these Terms grants you any licence to use, copy, or distribute Platform IP except as strictly necessary to use the Platform for its intended purpose.

7. Limitation of Liability

To the maximum extent permitted by applicable law, JoinNow shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, loss of data, loss of business opportunity, or business interruption — arising out of or in connection with your use of the Platform or any engagement facilitated through it.

JoinNow's total aggregate liability to any party in connection with these Terms or the Platform shall not exceed the total fees paid by or on behalf of that party to JoinNow in the twelve months preceding the event giving rise to the claim.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

JoinNow does not warrant that talent profiles are error-free or that any placement will result in a successful long-term engagement. Client companies are responsible for conducting their own due diligence on talent prior to commencing an engagement.

8. Governing Law & Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the United Arab Emirates and the regulations applicable in the Emirate of Dubai.

The exclusive jurisdiction for all disputes arising from or in connection with these Terms shall be the courts of Dubai, UAE.

9. Contact

For any questions or notices relating to these Terms, please contact: